Anger in the Workplace:
Preventive Measures to Reduce the Likelihood of
Workplace Violence
In the wake of recent tragedies
in Georgia, Alabama, and California, employers
have a heightened interest in strategies to
minimize workplace violence and related legal
risks. A strategic plan to minimize such
violence and risks should include, among other
things, the following preventive measures:
1. Accept Reality. Recent events prove that no
matter where you work, the risk of workplace
violence is present. Thus, employers must
accept reality and be proactive to prevent or
minimize their exposure to such incidents.
2. Establish a Workplace Violence Policy.
Employees should be told in writing that the
Company takes a zero-tolerance position on
violence, threats of violence, or abusive
language and that any violation of these rules
can be grounds for immediate termination. A
workplace violence policy should also include a
procedure that provides a confidential means of
reporting threats of violence and a statement
that every employee has a responsibility to
report such threats.
3. Create a Workplace Violence Committee.
Employers should identify those persons with
responsibility to take or coordinate actions
intended to prevent or reduce the likelihood of
workplace violence. These persons should
constitute an action committee on workplace
violence. Among other things, this committee
should be responsible for developing policies
on workplace violence, employee conduct,
weapons, and related matters; examining the
hiring process; developing procedures for
investigating threats; coordinating supervisory
training sessions; evaluating and improving
current security measures; dealing with an
employee assistance program; and establishing a
crisis reaction plan.
4. Use the Right Pre-Employment Documents and
Conduct Background Checks. Employers who want
to prevent workplace violence should begin by
using the right employment application and
other documents. The right application is
important because it provides key information
on the applicant as well as valid legal
releases and disclaimers that allow the
employer to conduct lawful background
investigations. After providing appropriate
disclosures and obtaining the necessary
authorizations, employers should conduct
background investigations to discover prior
convictions, litigation history, motor vehicle
records, employment references, credit history,
and other relevant background information
concerning the applicant. Background
investigations of current employees may also
become necessary, so appropriate disclosure and
authorization documents should be in place in
advance.
5. Conduct Substance-Abuse Testing. Private
employers should test all applicants and
employees for substance abuse to the maximum
extent allowed by federal, state, or local law.
Negative test results should be a condition of
employment or continued employment.
6. Develop Procedures for Investigating
Threats. Employers should have a
well-communicated procedure for promptly
investigating threats of violence. Among other
things, this procedure should include specific
guidelines for conducting an investigation and
interviewing witnesses and the individual who
allegedly made the threat. To the extent
necessary, employers should retain security
consultants, attorneys, or other professionals
for advice on how to handle threats quickly,
effectively, and legally.
7. Train Supervisors. Supervisors should be
instructed to report all threats to upper
management or the designated contact person
immediately. Supervisors should also be trained
in conflict resolution, stress management,
effective ways to manage change in the
workplace, and the early warning signs of
violent employees.
8. Implement an Employee Assistance Program.
EAPs can be useful in helping employees who are
having a difficult time handling "stress" in
their lives. EAPs can also provide trauma
counseling in the event an act of workplace
violence occurs.
9. Audit and Improve Security Measures.
Employers should establish a relationship with
local law enforcement officials and a security
consultant before any workplace violence
incident occurs. Employers should conduct an
audit to determine areas of vulnerability
and/or procedural weaknesses. Basic systems for
protecting property, such as lighting,
intercoms, employee identification,
surveillance or alarm equipment, and other
systems or devices, should be considered.
10. Establish a Crisis Reaction Plan. A crisis
reaction or contingency plan should be
implemented and publicized so that everyone
knows what to do in the event of an emergency.
Obviously, this list is just a summary of
actions that employers can take to reduce their
exposure to workplace violence and legal risks.
A more detailed checklist of these items is
available from Fisher & Phillips LLP attorneys.
Employers who seriously review these points and
adopt those recommendations that are
appropriate for their workplace will go a long
way toward preventing workplace catastrophes
and the legal liability arising from such
incidents.
Source: D. Albert Brannen and
Lawrence McGoldrick
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Anger Management Classes & Training
Online Anger Management Classes: Do they really work?
Anger management classes are the most popular classes available online. You'd think that the large numbers of people who take, and who have taken, these classes would convince others that these anger management classes really do deliver the goods. You'd think so, but you'd be wrong. Some people just don't think that online anger management classes will work for them.
Still others think that online anger management classes will not work at all. Both of these groups are wrong, too.
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Although this disagreement about the usefulness of online anger management classes has been going on for quite a while, the statistics show that people who have taken well-designed anger management classes online have gotten their money's worth, and then some. These people have learned ways to control their anger and manage anger related situations that used to cause them to fly off the handle. Their changed lives are the proof in the pudding.
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Let's be honest. There is a lot at stake here. Anger can be harmful, even dangerous, for you and for the people around you. The good news, however, is that anger can be controlled and its causes dealt with before you experience another big blow-up. The first step towards recovery is to recognize that you are at the point where your anger needs to be managed. That's a big step, but you can't learn to swim until you get in the water.
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The second step is to accept the fact that, like many others who've taken online anger management classes, you really can learn to change your behavior and attitudes. Others have put their lives back on track, and so can you. With diligence, determination and persistence, you can learn ways to control and your anger, instead of letting it control you. Online anger management classes are designed specifically to help you change your attitudes and behavior, as the many people who have successfully completed these online courses will testify.
Since no one online anger management class will hit a home run for everyone, there are several kinds of anger management classes available online. Your anger-related needs are different from most other people's, so you need classes that address your individual anger-related needs. The good news is that such classes are available.
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Even after you have made the decision to participate in anger management classes, you still face the big stumbling block of time, or rather the lack of time, in your hectic professional and personal schedules. We're all jammed when it comes to taking on new activities. But, when you take anger management classes online, you gain some efficiency you would not have in a traditional face-to-face course. For instance, you can use the time you would have spent driving to a standard class and back actually working on your course. Another big plus is that you can do your coursework any time of the day or night because the course is accessible 24-7. And remember, you don't have to be sitting in a classroom miles from your home. You can do your coursework anywhere you have access to the Internet.
Also, when you participate in anger management classes online, you will have the opportunity to interact online with a variety of people from different parts the U. S., as well as other parts of the world. What a value-added experience that can be!
In addition, while you can interact with hundreds of people participating in the class online, you can still have the option of remaining anonymous. No one needs to be embarrassed about dealing with his or her own anger issues honestly.
With so many benefits, anger management classes online are a valuable and accessible option to help you live a happier, more productive life.
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